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About The Company
Narayana Health (formerly known as Narayana Hrudyalaya) is an Indian for-profit private hospital network it operates several hospitals and heart centres across major Indian cities.
In this role, I collaborated with cross-functional teams to design intuitive, user-centered digital health solutions (Web, Mweb, App). I helped create and refine screens based on user needs and industry trends, partnered with developers on quality checks and design support, worked with project managers to clarify requirements and gather feedback, and aligned with the business team to understand product goals and target users for upcoming launches.
Feature Revamp
The company’s app served as a foundational healthcare platform, enabling patients to book appointments, access consultations and medical reports, and track their prescribed medicines.
What was the design goal?
To design a mobile-first experience that unified health tracking, goal personalization, and wellness content with a consistent design language.
How did I solve it?
I designed modular features such as Health Score Tracking and Personalized Goals, mapped clear user journeys, and ensured seamless automation with health devices.
What was the outcome?
The result was a cohesive, scalable mobile experience that supported personalized fitness journeys and enabled a high-quality feature rollout.
We helped the hospital launch their app by defining base healthcare modules through whitelabelling our existing platform.
Customised Core Product Features | Incorporated Clean Illustrations and Design Language | English and Arabic for Client Needs | Seamless User Experience| Audits
A hospital in Malaysia reached out to design a SaaS and mobile web platform tailored to their core operational needs like booking appointments and accessing health records while also tailoring to their design system/ brand guidelines.
Design for Saas/Mweb/Web | Foundation Modules (workflows) | Consistent Design and Language| Intuitive User Experience
Learnings
Running
Hygiene Checks
Managing Expectations
Attention to Detail
Execution Process
